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ServiceDesk Academy

ITIL 4 Foundation Syllabus

November 17, 2019

About us

ServiceDesk Academy (SDA) is a Global Training and Consulting firm, offering intelligent learning solutions for corporates and professional individual learners. SDA offers trainings and certification programs in ITIL® 4, DevOps, PRINCE2, PMP®, PECB ISO Certifications, AgileSHIFT, AWS Cloud, Azure Cloud, Google Cloud, Professional Scrum Master, COBIT®, CISA, CISM, GDPR, Six Sigma All Levels, and many more trainings in leading business practices and emerging technologies, endorsed by leading global professional bodies.ServiceDeskAcademy.com is part of 1 World Training, a leading international provider of professional learning and consulting solutions.

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© ITIL®, is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. SDA is a Certified Partner of AXELOS. PMP®, PMBOK® and the PMI® are registered trademarks of the Project Management Institute, Inc. PRINCE2® is a registered trademark of AXELOS Limited. COBIT® is a Registered Trademark of Information Systems Audit and Control Association® (ISACA®). (ISC)2® is a registered trademark of International Information Systems Security Certification Consortium, Inc. TOGAF is a registered trademark of The Open Group in the United States and other countries. All rights reserved. ServiceDesk Academy is registered trade name in England & Wales, United Kingdom.

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