The ITIL Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
Based on the ITIL 4 framework, the module highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.
ITIL 4 Specialist: Sustainability in Digital & IT enables professionals to:
- Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
- Effectively address VUCA challenges through sustainable strategies, procurement, products, and practices.
- Obtain a practical grounding in the key principles of sustainability
- Conduct a full cost-benefit analysis identifying potential risks and opportunities using best practice guidance.
There are no certification prerequisites for studying the Sustainability in Digital & IT module, making it accessible to anyone interested in gaining critical skills in this area. The relevant key concepts from the ITIL 4 framework will be covered as part of the mandatory accredited training required for the module, to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam.
Exam vouchers for AXELOS Certifications, including ITIL 4 Specialist: Sustainability in Digital & IT, will incorporate the corresponding Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account, upon exam purchase and the candidate is able to take advantage of several features available like annotation, highlighting, etc.
Examination Format:
- 35 questions
- Multiple choice
- 60 minutes duration
- Closed book
- Four practical assignments.
* To be awarded the practice manager designation, a candidate must achieve ITIL® MP CDS certificate and ANY five practice-based certification, either individually or as ONE of the three pre-bundled course. these may include the ITAM and BRM extension modules or any practices from the practice manager track.
* ITIL® 4 Master will be awarded to candidates who achieve the practice Manager (PM), managing professional (PM) and strategic leader (SL) designations.
