The ITIL® 4 Specialist: Acquiring & Managing Cloud Services (AMCS) module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.
It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.
ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to
- Analyze available solutions and potential benefits using a vendor-neutral approach
- Effectively Identify, select and deliver optimized cloud services
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- Adopt a customer-focused end-to-end cloud procurement user journey.
ITIL training courses are run in a variety of formats by accredited training organizations. Use our training search to find a training provider.
Examination Format
- Examination format: 40 questions
- Multiple choice
- 90 minutes’ duration
- Closed book.
ITIL 4 Aquiring & Managing Cloud Services Candidate Syllabus
* To be awarded the practice manager designation, a candidate must achieve ITIL® MP CDS certificate and ANY five practice-based certification, either individually or as ONE of the three pre-bundled course. these may include the ITAM and BRM extension modules or any practices from the practice manager track.
* ITIL® 4 Master will be awarded to candidates who achieve the practice Manager (PM), managing professional (PM) and strategic leader(SL) designations.
There are no certification prerequisites for studying the Acquiring & Managing Cloud Services module, making it accessible to anyone interested in gaining critical skills in this area. The relevant key concepts from the ITIL 4 framework will be covered as part of the mandatory accredited training required for the module, to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam.
Exam vouchers for AXELOS Certifications, including ITIL 4 Specialist: Acquiring & Managing Cloud Services, will incorporate the corresponding Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished. It becomes available in the candidate’s PeopleCert account, upon exam purchase and the candidate is able to take advantage of several features available like annotation, highlighting, etc.
